Shipping policy

1. General Shipping Information

At Wanna Wear, we are proud to serve customers across Australia with reliable and efficient shipping. Please read below for everything you need to know about how we ship your favorite fashion pieces.

We currently ship to customers throughout Australia.

Shipping options, availability, costs, and delivery times may vary depending on your location and the size or weight of your order.


2. Processing Time

Orders are typically processed within 2–3 business days, Monday to Friday, excluding weekends and public holidays.

During peak seasons, promotional events, or periods of high order volume, processing times may be slightly longer. If there is a significant delay with your order, we will do our best to keep you informed.


3. Shipping Rates

Free Shipping – We offer free tracked shipping on all orders delivered within Australia, with no minimum purchase required.

If any additional shipping options become available at checkout, the applicable cost and delivery estimate will be shown before you complete your purchase.


4. Estimated Delivery Times

Here is what to expect once your order is placed:

  • Processing Time: 2–3 business days, Monday to Friday
  • Transit Time: 4–9 business days, Monday to Friday
  • Total Delivery Time: 6–12 business days
  • Order Cutoff Time: 6:00 PM
  • Time Zone: AEST/AEDT, Australia

Please note: Delivery times are estimates only and may be affected by carrier delays, public holidays, remote delivery areas, severe weather, customs or import processing where applicable, or other events outside our reasonable control.


5. Shipping Restrictions

We may be unable to ship to certain PO Box addresses, parcel lockers, military addresses, restricted locations, or remote areas depending on carrier availability and delivery limitations.

Certain items may also be subject to shipping restrictions depending on Australian regulations, carrier restrictions, or product-specific requirements.

If we are unable to ship to your address, we will contact you using the details provided at checkout.


6. Failed Delivery or Returned Packages

In the event of failed delivery attempts, incorrect address information, refused delivery, or undelivered packages, the order may be returned to our fulfilment network or return warehouse.

If this occurs, we will contact you to review the situation and arrange the next steps where possible. Additional shipping costs may apply if a new shipment is required due to an incorrect or incomplete address provided by the customer.

Please make sure your shipping address, email address, and phone number are correct before placing your order.


7. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us as soon as possible by email at support@wannaclothes.com.

Please include your order number, tracking number, and clear photos if the package or item arrived damaged. We will review the issue and work with the carrier or fulfilment partner to investigate and find a suitable solution.


8. Shipping Policy Update

We may update our Shipping Policy from time to time to reflect changes to our shipping services, carrier requirements, operational needs, Google Shopping requirements, or customer support processes.

The latest version will always be available on this page.

Last updated: June 5, 2026


9. Contact Information

Store name: Wanna Wear

Company name: KT Commerce LLC

Company Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States

Phone: +1 307 289 3448

Email: support@wannaclothes.com

Monday to Friday | 09:00 – 17:00 (AEST/AEDT)

Saturday & Sunday | 10:00 – 14:00 (AEST/AEDT)

We aim to respond to your enquiries within 24 hours.