Terms of service

Terms of Service

OVERVIEW

Welcome to Wanna Wear! The terms “we”, “us” and “our” refer to Wanna Wear. Wanna Wear is operated by KT Commerce LLC and operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Wanna Wear is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein, including our Privacy Policy, Refund Policy, Shipping Policy and any other policies available on our website, describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as order acceptance, shipping, returns, warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Nothing in these Terms of Service excludes, restricts or modifies any rights you may have under the Australian Consumer Law or any other applicable consumer protection laws.


SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, territory, province or country of residence, and you have given us your consent to allow any of your minor dependants to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your name, email address, billing information, payment information and shipping information. You represent and warrant that all information you provide to us is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign or license your account to any other person.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders where we reasonably believe there has been misuse of the Services, fraudulent activity, policy abuse, unlawful conduct or a breach of these Terms.


SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colours, textures, details, sizing, fit or product appearance may differ slightly from how they appear on your screen due to the type of device you use to access the store, your screen settings, lighting, photography and other technical factors.

Product measurements, fit notes and size guides are provided as general guidance only. Fit may vary depending on style, cut, fabric and individual body shape.

We do not guarantee that the appearance, colour, fit or quality of any products or services purchased by you will exactly match the images, descriptions or expectations shown in our online store, except to the extent required by applicable law.

All descriptions, prices, images, availability and product details are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction on a case-by-case basis.


SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Wanna Wear reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Wanna Wear confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it. Once an order has been accepted, processed or shipped, we may be unable to accommodate cancellation or change requests. If you need to request a change or cancellation, please contact us as soon as possible at support@wannaclothes.com.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address, billing address and/or phone number provided at the time the order was placed.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy and your rights under applicable consumer protection laws.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.


SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, prices are shown in Australian dollars (AUD). Posted prices may not include taxes, shipping, handling, customs, import charges or other applicable fees unless these are displayed at checkout or required by applicable law.

Prices posted in our online store may be different from prices offered in other online stores, marketplaces or platforms operated by third parties. We may offer promotions from time to time on the Services. These promotions may be governed by separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will govern.

Discount codes, promotional offers and store credits must be used in accordance with their stated terms. They may not be combined, transferred, redeemed for cash or applied after an order has been placed unless we expressly allow it.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, billing address, shipping address, payment details and contact number, so that we can complete your transactions and contact you as needed.

You represent and warrant that any payment information you provide is true, correct and complete, that you are authorised to use the payment method provided, and that you will pay all charges incurred by you at the posted prices, including any applicable shipping charges, taxes or other fees.


SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery information is provided in our Shipping Policy.

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, incorrect delivery details provided by the customer, severe weather, public holidays, high order volume, events outside our reasonable control, or other circumstances that may affect delivery.

Please ensure that your shipping address is complete and accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

If your order is delayed, lost, damaged in transit or marked as delivered but not received, please contact us at support@wannaclothes.com so we can review the issue and assist you where reasonably possible.

Nothing in this section excludes, restricts or modifies any rights you may have under the Australian Consumer Law or any other applicable consumer protection laws.


SECTION 6 - RETURNS, REFUNDS AND EXCHANGES

Returns, refunds and exchanges are handled in accordance with our Refund Policy.

We offer eligible returns within 30 days after receiving your item, subject to the conditions set out in our Refund Policy.

Customers are responsible for return shipping costs unless the item is defective, damaged, incorrect or otherwise required by applicable law.

Items sent back to us without first requesting a return and receiving return instructions may not be accepted.

Nothing in these Terms or our Refund Policy excludes, restricts or modifies your rights under the Australian Consumer Law. If a product fails to meet a consumer guarantee, you may be entitled to a remedy under Australian Consumer Law.


SECTION 7 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, product descriptions, website design, layout, selection and arrangement, are owned by Wanna Wear, KT Commerce LLC, its affiliates or licensors, or are used with permission, and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, scrape, copy or transmit any material on the Services without our prior written consent.

Except as expressly provided in these Terms, nothing in these Terms grants or shall be construed as granting a licence or other rights to you under any trademark, copyright, patent or other intellectual property of Wanna Wear, KT Commerce LLC, Shopify or any third party.

Wanna Wear names, logos, product and service names, designs and slogans are trademarks or brand assets of Wanna Wear, KT Commerce LLC, its affiliates or licensors. You must not use such trademarks or brand assets without our prior written permission.

Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans on the Services are the trademarks of their respective owners.


SECTION 8 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have control over.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without endorsement, except to the extent required by applicable law.

Any use by you of optional third-party tools offered through the Services is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which those tools are provided by the relevant third-party provider.

We may also, in the future, offer new features through the Services, including the release of new tools and resources. Such new features shall also be deemed part of the Services and are subject to these Terms of Service.


SECTION 9 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites, platforms, apps or services provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content, accuracy, policies, practices, security or availability of third-party materials or websites you choose to access. If you decide to leave the Services to access third-party websites, platforms or services, you do so at your own risk.

We are not liable for any harm or damages related to your access to third-party websites or your purchase or use of any products, services, resources or content on third-party websites, except to the extent required by applicable law.

Please review the third party’s policies and practices carefully before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products and services should be directed to the third party.


SECTION 10 - RELATIONSHIP WITH SHOPIFY

Wanna Wear is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Wanna Wear, operated by KT Commerce LLC.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Wanna Wear, including any injury, damage or loss resulting from purchased products and services, except to the extent required by applicable law.

You hereby release Shopify and its affiliates from claims, damages and liabilities arising from or related to your purchases and transactions with Wanna Wear, to the extent permitted by applicable law.


SECTION 11 - PERSONAL INFORMATION

Your submission of personal information through the Services is governed by our Privacy Policy.

By using the Services, creating an account, placing an order, contacting us, subscribing to marketing or otherwise providing personal information, you acknowledge that we collect, use and disclose personal information in accordance with our Privacy Policy.


SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability or other details.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Services or in any related communication is inaccurate at any time without prior notice, including after you have submitted your order.

We are not obligated to update, amend or clarify information in the Services, except as required by law.


SECTION 13 - PROHIBITED USES

You may not use the Services or any content on the Services:

  • For any unlawful purpose;
  • To solicit others to perform or participate in unlawful acts;
  • To violate any applicable laws, regulations, rules or ordinances;
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  • To harass, abuse, insult, harm, defame, slander, intimidate or discriminate against any person;
  • To submit false, misleading or inaccurate information;
  • To upload or transmit viruses, malware or any other type of malicious code;
  • To collect or track the personal information of others without permission;
  • To spam, phish, pharm, pretext, spider, crawl or scrape;
  • To interfere with or bypass the security features of the Services;
  • To use the Services for commercial resale, unauthorized copying or competitive research;
  • To abuse promotions, discounts, returns, refunds, chargebacks or customer support processes.

We reserve the right to terminate your use of the Services for violating any prohibited use.


SECTION 14 - DISCLAIMER OF WARRANTIES

The Services and products are provided in accordance with applicable law and any rights you may have under the Australian Consumer Law.

To the fullest extent permitted by law, we do not guarantee that your use of the Services will be uninterrupted, timely, secure or error-free, or that the results obtained from the use of the Services will be accurate or reliable.

To the fullest extent permitted by law, the Services are provided “as is” and “as available” without warranties, representations or conditions of any kind, either express or implied, except those that cannot be excluded under applicable law.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot be excluded, restricted or modified under the Australian Consumer Law or any other applicable consumer protection laws.


SECTION 15 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Wanna Wear, KT Commerce LLC, and our directors, officers, employees, contractors, affiliates, agents, service providers, suppliers and licensors shall not be liable for any indirect, incidental, punitive, special or consequential damages arising from your use of the Services or any products purchased through the Services.

This includes, without limitation, loss of profits, revenue, savings, data, goodwill, business opportunity or other intangible losses, whether based in contract, tort, negligence, strict liability or otherwise, even if we have been advised of the possibility of such damages.

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including any liability that cannot be excluded under the Australian Consumer Law.


SECTION 16 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Wanna Wear, KT Commerce LLC, and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms, your violation of any law, your misuse of the Services, or your violation of the rights of a third party.


SECTION 17 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.

Such determination shall not affect the validity and enforceability of any remaining provisions.


SECTION 18 - TERMINATION

These Terms are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by ceasing to use the Services.

If, in our reasonable judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms, we may terminate your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.


SECTION 19 - ENTIRE AGREEMENT

These Terms of Service, together with any policies or operating rules posted by us on the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services.

Any failure by us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.


SECTION 20 - GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by and interpreted in accordance with applicable laws, without limiting any mandatory rights you may have under the Australian Consumer Law or other consumer protection laws that apply to you.

Where you are located in Australia, nothing in these Terms limits the protections available to you under Australian law.


SECTION 21 - CHANGES TO THESE TERMS

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. Your continued use of or access to the Services following the posting of any changes to these Terms constitutes acceptance of those changes.


SECTION 22 - CONTACT INFORMATION

Store name: Wanna Wear

Company name: KT Commerce LLC

Company Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States

Phone: +1 307 289 3448

Email: support@wannaclothes.com

Monday to Friday | 09:00 – 17:00 (AEST/AEDT)

Saturday & Sunday | 10:00 – 14:00 (AEST/AEDT)

We aim to respond to your enquiries within 24 hours.